List Price: $499.99 Our Price: $149.99 You Save: $350.00 (70%)

Product Description

Get down to business and stay close to all your most important contacts and documents while on the go with the HTC FUZE Smartphone for AT&T, which combines a slide-out QWERTY keyboard paired with HTC's intuitive, graphic-rich TouchFLO 3D touchscreen user interface. The Fuze's TouchFLO 3D user interface responds perfectly to your finger gestures when scrolling through contacts, browsing the web, and launching media--all vividly displayed as photos and artwork on the 2.8-inch screen powered by the 3D graphics processor. And with the power of the updated Windows Mobile 6.1 operating system, you'll stay easily connected to your business and personal data on the go with support for a wide variety of email accounts as well as the ability to edit Microsoft Office documents.

The HTC Fuze features a sharp 2.8-inch touch screen, Wi-Fi networking, Bluetooth stereo music, and GPS navigation capabilities.

You'll be able to quickly download video, music and more over AT&T's lightning quick HSPDA 3G network. In addition to access to AT&T Mobile Music (compatible with Napster and eMusic subscriptions), this GPS-enabled phone is compatible with the AT&T Navigator service for turn-by-turn directions as well as its Video Share service, which enables you to send video of yourself to another compatible phone while making a voice call. This phone also features Bluetooth connectivity for both communication headsets and stereo music streaming, Wi-Fi networking (802.11b/g), 3.2-megapixel camera, multi-format digital audio player, MicroSd memory expansion up to 32 GB, and up to 7.4 hours of talk time.

AT&T Service
This AT&T phone can handle high-speed data connectivity via AT&T's 3G mobile broadband data network, which is available in most major metropolitan areas. The AT&T 3G network uses the dual-band UMTS 850/1900 MHz network, and this phone is also compatible with 2100 MHz 3G networks (found in international territories). The AT&T 3G network provides download speeds ranging from 700 Kbps to 1.7 Mbps, and upload speeds ranging from 500 Kbps to 1.2 Mbps. This makes it possible to enjoy a variety of feature-rich wireless multimedia services, and it gives you the advantage of offering simultaneous voice and data services. (For use outside the United States, an AT&T international data plan is recommended.)

In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including video and music clips, full picture and video messaging, high-speed color Internet access, and email on the go. You'll also enjoy quad-band GSM connectivity, which allows you to make calls in more than 190 countries and access data applications in the more than 135 countries where AT&T offers international data roaming.

With 3G connectivity, you'll be able to access AT&T's Video Share service, which enables you to send a live, one-way video stream to another compatible phone during a standard voice call. The service also allows you to switch the direction of the video stream during the same phone call. (Customers must be in an area served by the company's 3G network and have a Video Share-enabled phone.) A majority of users in the architecture, engineering and construction industries rated the ability to share live video through Video Share highly, according to research commissioned by AT&T. Video Share lets you see progress on a job site or review the day's work without having to drive from an office or other site to do so.

You can take advantage of the AT&T Navigator GPS software and service, a full-featured premium navigation application that includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Yellowpages.com. Additionally, AT&T Navigator is the only mobile phone-based GPS service that provides integrated speech recognition for address entry and points of interest search.

With the TouchFLO 3D interface, album artwork, calendar items and snapshots are brought to life for you to interact, play and launch at your fingertips.

With 3G connectivity, you'll be able to access AT&T's Cellular Video (CV) service and the Internet while on the go. Cellular Video features content from CNN, The Weather Channel, iFilm, Comedy Central and exclusive premium content from HBO and much more. And you get access to AT&T Mobile Music, which enables you to buy tracks while on the, access the Napster and eMusic subscription music services, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal. (A MEdia Max subscription bundle is recommended for accessing AT&T's Internet, video, and music services.)

Instantly contact any other AT&T user with this phone's Push-to-Talk (PTT) functionality, which works across the entire network to make sure you have a clear signal so you can get things done. Easy-to-read icons let you know when members of your contact list are available, not available, or have their status set to "Do Not Disturb." You can also set your own status to let others know that you're busy. When a quick PTT call needs to be a longer discussion convert the call easily to a regular voice call--works for one-to-one calls as well as group calls. Save time on group calling by pulling up your contacts and simply "marking" those you wish to include on a call--no need to set up and save groups before calling, unless you want to.

The phone has a built-in web browser for MEdia Net downloads and mobile web browsing. AT&T's MEdia Net service enables you to receive and send emails, read news headlines, get weather updates, download games and ringtones, and more.

Phone Features
With the TouchFLO 3D interface, HTC has taken a great leap forward in touchscreen innovation. It's designed for one-hand operation using simple, gesture-based navigation, allowing you to simply touch, hold and slide along the screen tabs. A quick slide on the home screen quickly activates the most used features such as e-mail, text messaging, music player and camera. This instinctive interface extends to the powerful Web browser, where a useful "zoom in, zoom out" feature makes it especially easy to access the Web via the included Opera browser, which provides for desktop-like Web page renderings and user interactions. An integrated accelerometer senses when you change the position of the phone from portrait to landscape viewing, and it auto-rotates the screen's orientation.

The HTC Fuze features a sharp, 262K-color 2.8-inch VGA touchscreen (480 x 640 pixels) for touch-sensitive navigation control, complete with three-dimensional animated transitions. For email, messaging and other data input, the HTC Fuze also comes equipped with a full QWERTY keyboard that slides out from the smartphone's side.

It comes equipped with a full QWERTY keyboard, which was designed specifically for AT&T and slides out from the smartphone's side.

Business users can choose from several popular platforms to access your corporate e-mail. The Windows Mobile 6.1 Professional platform offers seamless integration with Microsoft Outlook information including email, contacts, calendar and to-do lists. Additionally, Good Mobile Messaging and BlackBerry Connect compatibility will be offered late in 2008, while personal email can easily be taken mobile using AT&T's popular Xpress Mail service. You can access and edit email attachments using mobile versions of Microsoft Word, Excel, OneNote and PowerPoint.

In addition, the HTC Fuze supports scores of industry-specific applications as well as Microsoft System Center Mobile Device Manager (MDM), an enterprise-grade mobile device management solution that also provides security, mobile Virtual Private Network (VPN) and software distribution for Windows Mobile devices enabled for Windows Mobile 6.1.

This phone provides Bluetooth version 2.0 wireless connectivity with EDR (enhanced data rate), and includes profiles for communication headset, handsfree car kits, and audio/video remote control. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You'll also be able to access open Wi-Fi networks in offices and hotspots via the integrated 802.11b/g wireless connectivity.

Other features include:

• 3.2-megapixel camera with autofocus on the back of the phone, additional VGA camera on the front of the phone for video conferencing
• Video capture up to CIF resolution (352 x 288 pixels)
• Windows Media Player compatible with MP3, AAC, AAC+, WMA, WAV file formats
• 512 MB of ROM, 288 MB of RAM
• Support for polyphonic ringtones as well as real-music ringers
• Speaker-Independent Voice Dialing: Say the name of any entry in your phone book and the number is dialed automatically without using the keypad. This feature is speaker-independent, so there is no need to train the phone to respond to any one person's voice. Receive an audible status report of your phone/s coverage, signal strength, and battery strength.
• MicroSD memory card expansion (up to 32 GB capacities)
• USB 2.0 connectivity with mass storage capabilities
• Bluetooth version 2.0+EDR with the following profiles: A2DP (stereo music streaming), AVRC (remote control), HFP (hands-free car kits), HSP (communication headsets), BPP (basic printing profile for text, email), DUN (dial-up networking), FTP (file transfer), HID (support for mice or joysticks), OPP (object push for business cards, calendar items, and pictures), PAN (personal area networking), PBA (transfer contacts)

Vital Statistics
The HTC Fuze weighs 5.82 ounces and measures 4.02 x 2.01 x 0.71 inches. Its 1340 mAh lithium-ion battery is rated at up to 7.4 hours of talk time, and up to 460 hours (19.3 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies.

Powered by Windows Mobile 6.1
Microsoft's Windows Mobile 6.1 offers a number of handy features that make searching through email, editing Microsoft Office documents, and staying on top of your most important communications even easier. Emails can now be viewed in their original rich HTML format and now offer the ability to visit embedded links. It also includes Windows Live for Windows Mobile, which provides a full set of Windows Live services, such as the Windows Live Messenger IM application, which now enables you to chat with more than one person at one time or send a file.

With Windows Mobile 6.1, your phone will finally be able to emulate the power and features of your PC's Microsoft Office suite. You'll be able to neatly view, navigate and edit Word documents and Excel spreadsheets in their original formatting--without affecting tables, images or text--as well as view PowerPoint presentations.

• Microsoft Office Word Mobile features include spell-check, Find and Replace commands, bulleted lists, text formatting, and support for tables for the first time.
• With Excel Mobile, you're not just confined to editing charts: with the new Chart Wizard you can create charts quickly and easily.
• PowerPoint Mobile allows you to view the full presentation, rehearse timings, check the order and any live links you may have in your presentation. You can then email comments back to the team or communicate via MSN Messenger for an immediate response.
• After creating or editing a Word document or Excel spreadsheet, you can synchronize it with your PC and it will automatically be converted to the PC version.

All Windows Mobile 6.1 powered devices include Direct Push Technology for up-to-date e-mail delivery and automatic synchronization of Outlook calendars, tasks and contacts through Microsoft Exchange Server. It also offers a set of important device security and management features that include the capability to remotely wipe all data from a device should it be lost or stolen, helping ensure that confidential information remains that way.

Customer Reviews:

• Useful, powerful and a little sluggish...
  The phone is excellent for mobile web browsing, typing text messages and actually doing real work. The touch screen and scroll wheel aren't just nifty tech toys, they really work well to streamline interactions. The preloaded programs are excellent and the TouchFlo 3D system is like having an iPhone without actually having an iPhone. They took some time to make the animated graphics fun (such as the weather forecast).
  
  What I like about it:
  -Full keyboard is easy to use with helpful shortcut keys for WiFi, SMS, and music
  -Touch screen is very handy and magnetic stylus is a great second option.
  -Phone quality is good, no static or echoes.
  -Text messaging includes a history so you can follow the conversation.
  -All the great Windows Mobile features are on the phone (calendar, mail, instant messaging with AIM, Yahoo, etc. Excel, Powerpoint, Word are included.
  -The camera takes good pictures with lots of editing features and a flashlight for low light pictures.
  -The top portion of the home screen allows you to check battery status, data connection settings, programs running, available memory and other useful information quickly (like a task manager in Windows).
  
  Things I don't like:
  -The battery will wear out quickly with long internet browsing usage.
  -The alarm clock notification isn't as easy to shut off as the old Cingular 3125 (also an HTC phone). In fact most notifications are a little annoying.
  -The phone is heavy, but not ridiculously large. It feels solid.
  -The touch screen is sometimes less responsive than expected but I believe that is more because the phone is sometimes sluggish in operation.
  -The case is shiny and smudges easy. Ditto for the touch screen.
  
  All said, the phone is working great. It's an excellent smart phone with great usability, excellent functionality in a great package. ...more info
• Terrible AT&T customer service and bad cell phone
  "You tap a button and nothing happens. So you hit it again. After the third or fourth press, all of the commands register, taking you someplace you didn't want to go. You have just met the HTC Fuze."
  
  The above description from WIRE is SSSOOOO true. I wish I had read it prior to getting this phone.
  
  The touch screen does not work well.
  Very poor receptions.
  Drop calls, drop calls and drop calls.
  Poor voice quality.
  
  AT&T is a pain to deal with. Your first payment to them is the first & last month's bill, plus the activation fee. Their customer service people reading directly off a computer script. No solutions to the phone problems I have, but except asking for more money from me. After dealing with AT&T every week for the past 2 months, I gave up. Went back to my four years old sony ericsson.
  
  After the purchase agreement ends with Amazon in 4 more months, I will end my contract with AT&T, pay the early termination fees and be done with the headache.
  ...more info
• Good iron despite critical flaws. But it's not for the timid.
  I'm an experienced Windows Mobile user and I'm pretty demanding on PDA-phones. Numerous members of my family tried to get me to switch to the iPhone. When the time came to retire my Cingular 8125, I looked to this phone as a way to say "see? My WM device kills your iPhone!"
  
  Nope. This is yet another WinMo device that will satisfy only people who already use WinMo.
  
  PRO:
  1. keyboard
  The slide-out keyboard is slick, natural, and backlit well. When the Fuze goes Landscape, it does so responsively and reliably, and it goes back correctly.
  2. screen sensitivity
  I do not have to use a pickaxe to get the screen to register my finger touches. I can lightly stroke it (the Fuze responds best when referred to as "my precious") and get the desired response.
  3. rolly-wheel
  Using the touch sensors in the central button, you can circle your finger around it to manipulate certain controls, such as zooming in and out with the camera.
  4. GPS
  The GPS works very well with third-party software (see my comments below about the software that comes with the phone), especially Google Navigator.
  5. camera
  Crystal clear. Much better than I'd expect from a phone.
  6. technical
  There is plenty of memory to load with applications. I have not loaded my music library onto it yet, but I expect to need a microSD card for that anyway. The CPU is responsive and handles multiple tasks well (Navigator + Pandora, for instance).
  
  
  CON:
  1. TouchFlo.
  TouchFlo 3D was an insipid waste of time. It's neat, but it has no productive purpose and wastes an amazing amount of resources. I ended up using the WinMo-native UI to do my tasks (Contacts and Calendar especially) and finally switched TF3D off completely within a week of owning the phone.
  2. Inconsistent Locking
  Locking this device's screen does not do you any good. Despite being locked, the softkeys still work (so it will happily answer incoming calls while in your pocket...). If you use a bluetooth headset most of the day, you won't notice, but if you answer with buttons, you'll find the phone taking all of your calls when you go to dig it out of your pants.
  3. AT&T's awful add-on software
  I'm serious. AT&T loaded this thing up with the most egregious pay-to-try crapware I've ever seen. There's a whole folder full of games you can't play without paying, or music you'd have to subscribe to, and AT&T's GPS navigation software, which I couldn't even figure out how to use. Dude, I paid $200 or so for the phone, plus a commitment on my plan, and you want me to pay $5 for Tetris?
  
  Most of these programs can't be uninstalled, so they're just sitting there, hoping you'll accidentally pay for them. Thanks, AT&T.
  
  4. keyboard integration with WinMo
  I'm not sure if this is a Windows Mobile issue, or a Fuze issue, or what, but certain apps (Opera is one) insist on displaying the onscreen keyboard even if I pop out the hardkeys. Minor irritation.
  
  5. no reset button? Seriously?
  Yep. If something goes wrong, you need to pull the battery. This is a star by itself. Anyone who runs a whole lot of software on his/her device gets to know the reset button intimately. The Fuze lacks one.
  
  6. button ergonomics
  A. The power button is near where the keyboard slides out. I hit it when I don't mean to, and I can't find it sometimes when I do.
  B. The volume controls are at the bottom of the keyboard (look at the picture and imagine the lower-left-hand keys are catty-corner from three little studs). I often change the volume accidentally.
  C. The dreaded "Push To Talk" button is right next to the volume controls. There's no way to reassign this button-- it just asks if you want to enable PTT. I don't, and it's really annoying.
  
  NEUTRAL:
  1. FM Tuner. It has one. I never use it.
  2. Orientation Sensor. It's an underutilized toy. Good for playing Teeter and emulating a woodworker's leveling device, and not much else.
  
  
  ...more info
• Went back to an IPHONE
  I bought one of these after thinking I would like it better than my Iphone 3g. I have had numerous WinMo devices. The atest being a BJ II. I just did not like this phone, and Microsoft has seemed to abandon the platform, but anyway. Get an Iphone, you will not regret it!!...more info
• AT&T Warranty SUCKS and HTC phones DON'T last a year !!!
  Why buy these $500+tax phones new and get stuck with a 2-yr contract when the phone doesn't last even a year?
  It's almost like BAIT & SWITCH by AT&T. They stop "carrying" the particular expensive phone in less than a year so when the phone dies in a few months AT&T won't have to exchange it with a new one for you... but they got your contract for 2 years... with a cheaper phone in exchange. Before wasting your money on a new expensive AT&T smartphone, ask yourself if you're ok with having to warranty exchange your new phone with a USED refurbished one in less than a year....more info
• Mostly Awesome (mostly)
  Overall, the Fuze is a phenomenal device. I could rave for page after page about the positives, and have only a handful of complaints. I much prefer Windows Mobile smartphones - in general, they're far more versatile than their competitors, and have tons of applications available, though more capabilities also means more of a learning curve. This is everything I've ever wanted my smartphone to be, and, in my opinion, outshines the iPhone. Especially since the iPhone lacks a sliding keyboard. The only thing the iPhone has up on this are flashy gimmicks. I'll take substantive (and highly compatible) applications over flashy gimmicks anyday.
  
  The screen is bright, easy to read at any angle, and the resolution is astonishing. Micro-small print is crystal clear, colors are rich, contrast is good and there's no color bleed or blurring of pixels.
  
  The camera is impressive, especially that you can take pictures in pretty low-light conditions. I took a picture of some documents sitting on my desk, with only my PC's computer screen providing ambient light, and you could read the documents in the picture just fine. Obviously, it's not going to be as good as a decent model digital camera, but it smokes all other cell phone cameras I've had.
  
  I was most surprised at how awesome a phone this is. Normally, smartphones seem to concentrate more on applications than the phone, and I'm prepared to put up with so-so voice quality or mediocre signal strength. But this phone doesn't sacrifice either! It's crystal clear, and I've had nothing but full bars in a house where I used to have dead zones with previous phones.
  
  Battery life has been great. Over 3 days, I talked for about 3-4 hours, played with applications for about 5-6 hours, had it on standby the rest of the time, and it still had half the charge left before I re-charged it.
  
  However, some improvements could be made. There should be more programmable buttons on the side, to "quick-launch" features. Though the touch screen is fantastic, I have the same complaint that I have with the iPhone - these screens are far too small to accurately navigate feature via touch screen, you spend a lot of time either carefully aiming your fingertip or else correcting what it mistook as your intent. A few extra physical buttons that can be programmed can help get common things done quicker.
  
  The screen is VERY, VERY susceptible to scratches. I've only had the thing 4 days, have been religious about where I set it down and how I handle it, and it already has a major scratch across the width of the screen. I have no idea what could've caused it, I don't let anything touch the screen except my finger and the stylus. Given the microscopic text and graphics, a simple scratch is severely distracting, and I already wish I had a replacement. I have yet to track down a protective sleeve, but highly recommend NOT to take this phone out of the package until you have one.
  
  Finally, the virtual phone keypad can be frustrating to use when you're on the phone. It works great, but it turns off within 1 or 2 seconds of non-use. I've been looking for a setting to change this, but haven't found it yet. When you're forced to navigate automated phone systems ("Please press 2 for English",) it's extremely annoying to listen for an option, then press a button to bring the virtual keypad on-screen, wait a moment for it to appear, then make your selection. Not only is it a little annoying and disorienting, but some automated systems don't give you much time to press a key. I've had some automated systems assume my delay was a non-answer, and re-direct my call or start repeating menu choices before I even got to make a selection. (Ironically, this includes AT&T's automated system in setting up my voice mail.) In my opinion, once you've pressed the button to display the keypad, it should stay on for at least 30 seconds between key presses, to give you plenty of time to navigate automated systems.
  
  All in all, pretty minimal complaints. I'd recommend it to anyone that needs strong PDA features in a phone, and everyone I've shown this to so far has wanted to replace their phone after seeing the Fuze....more info
• Good if you're a computer junkie...
  I received the Fuze a few weeks ago, and have been playing with it constantly- Out of the box it isn't worth much...sluggish and slow, filled with demos and att garbage, so I flashed it and added a custom cooked ROM (NATF). After the flash and loading on the new rom it simply flies- the battery life is wonderful, the camera is great, you can remap any button you want, and everything is 100% customizable.
  
  There are a lot of tweaks here and there... like increasing the touchflo memory really improves performance ten folds, and there's a lot of custom cabs out there for any purpose...from divx movies, IM clients, (free) GPS, unlocking full HSDPA support- it surfs the web at around 1.8 Mbps.
  
  To be frank, if you are afraid of messing with registries, flashing, customizing...etc, then you should probably go towards a simpler phone such as the iPhone, but if you want a powerhouse in your hand... get the Fuze. It's also one of the only phones on the market right now that allow true multi-tasking (watching divx movie while IMing and surfing the web without hiccups). All in all, don't get this for JUST a phone, get this for a geek's toy, and you won't regret it if that sounds like you....more info
• A stylish, fully-featured successor to the Tilt.
  AT&T replaced my Tilt with a Fuze after my Tilt broke for the third time in eight months. I must say I'm impressed by the Fuze, but it will take some tweaking to capitalize on its enormous potential.
  
  First, from a design standpoint:
  1. The Fuze is a downright beautiful phone. All my previous PDA phones looked... well... ugly. I never complained because the features were what I cared about most, but the Fuze is a reminder that a PDA phone can be funcitonal and stylish.
  2. The addition of a fifth row of keys is a nice improvement, though as a previous Tilt (and before that, 8125) user I wish there was a Tab key on the Fuze. Instead, four keys are wasted on shortcuts to Calendar, Contacts, Messages, and Internet, all of which are easily accessible through menus.
  3. The phone is a fingerprint magnet. Be prepared to constantly wipe the screen to keep it clear. Get a good screen protector, not like the cheap one included in the box.
  4. The battery door on the back is faceted, not smooth. As a result, the phone can wobble when it is laid on a flat surface. This seems downright stupid, as style clearly won out over practicality on this one.
  
  Features:
  1. Wide range of connectivity options. In addition to cellular, there are still wi-fi and bluetooth. Supports the A2DP profile, so it can be paired eastily with bluetooth headphones.
  2. GPS. A built-in radio means you can load GPS software and maps and navigate without having to use AT&T's subscription-based offering.
  3. Powerful hardware. 528MHz processor and 512MB of built-in memory.
  4. High resolution screen. 640x480 full VGA is quite impressive given the screen's size. The touchscreen is not quite as responsive as the one on the iPhone, but it's still quite nice.
  5. Battery life. As with any PDA phone, the Fuze cannot rival traditional handsets, but its battery life is much improved over previous models (the Tilt being my reference point). If you don't use data, you can disable 3G using third-party utilities and this will enhance your battery life.
  
  All of this considered, it will take some considerable tweaking to get your Fuze running at top speed. AT&T's bloatware really slows down the Fuze, and on top of it all the custom AT&T interface is ugly. I guess according to the user guidelines, I'm prohibited from linking to third party websites, but if you do a Google search for "ATT Fuze NOOBs only" the first result is the easiest, most straightforward guide I have come across for a speedy, bloat-free Fuze. I'm much happier having spent about an hour customizing my Fuze - it's faster and prettier, I get better battery life, and best of all I avoided all the dangers of flashing a cooked ROM (which voids your warranty - do not recommend).
  
  All in all, a worthy successor to the Tilt....more info
• Avoid this phone
  I bought this phone for my wife. It seemed great. I've had many WM smart phones in the past (including the Treo 700Wx, PPC-6700) so I know what WM is, and isn't, capable of.
  
  From the beginning, we've had problems with dropped calls. Dropping out FREQUENTLY in locations where the other 3 AT&T phones in our house have no problems at all.
  
  There are problems with the phone losing internet connectivity. It will go a period of time without receiving any email. So she tries to check her email through IE and "403 Access Forbidden". Restart the phone and it starts working again (for a while). We've gone through Tech Support and did a master reset on the phone which did not resolve the problems. Last week, the phone started deleting contacts at random. On one day, it deleted 30 of her 40 contacts. 40. That's it. It's not like she is trying to hold hundreds of contacts like I have on my iPhone. The following day it deleted all but 3. I know we could save them on the SIM card, but SIM contacts do not allow you to store the detail that the contact list on the phone does.
  
  Anyway. Around and around I have gone with AT&T. Since they won't give me the upgrade price on a new phone, I will be canceling service with them and going back to Verizon where at least they treat their customers like customers and not servants who have no option but to pay their outrageous prices.
  
  In closing, I would say AVOID THIS PHONE. If you can get it for free, AVOID THIS PHONE. The money you will save is not worth the pain you will suffer from it....more info
• NO returns when you buy from amazon!
  Beware when you order this phone from amazon.com Because if you dont like it you wont be able to return it after its shipped! I bought this phone and then found it cheaper (FREE after rebate) with another retailer. I called to find out if they price match (nope) I found out that if you phone ships from amazon you can't return it. AT&T has 30 day return policy but that only applies to items ordered from them. READ ALL the fine print before you buy!I will not buy anything from amazon.com in the future because of this phone order!...more info
• I Really Enjoy This Phone
  Upgraded from ATT 8525 phone.
  
  The phone is very sexy, a bit smaller than the 8525. It is a fingerprint magnet. Easy to use with nice features. The screen is amazing! Keyboard is smaller, but still very easy to use.
  
  Touchflo Interface
  The 3D interface works well and looks nice. Customization is not great, but easily overcome with a wealth of cab files available. You can use finger scrolling for almost everything. Don't really need the stylus.
  
  Call Quality
  Excellent quality, very little noise. It does seem the radio is a bit weak (although can be changed w/firmware upgrade) which doesn't always serve up 3G when it should.
  
  Camera:
  Works very well, great upgrade. A little lag to get used to but it does take a sharp picture
  
  Other Features:
  Still missing is a 3.5mm jack (bummer). Comes with a variety of installed programs (including bloatware) which include Office Mobile, games, and a cool program that uses the camera to take a pic of a business card then translates the text into a contact.
  
  Overall
  4/5 stars, I really think not including a 3.5mm jack is bad. There is a wealth of upgrades and customizations that can be done.
  
  Would I purchase again? YES !!!...more info
• Poor performer, poor value
  I am very disappointed withe the Fuze, especially given the big promo I received from the AT&T store. Basic things like the way if you answer a call and move the phone too quickly to your ear it will end the call. And the fact you have to re-boot the phone so often; more than half the time when trying to use the browser it errors and requires a re-start. The touch screen is quirky sometimes requiring several "clicks" to function, other times firing off seemingly by itself. Hugely inferior to the iPhone touch screen system. In summary, a lot of money for something that can't even do the basics reliably....more info
• Am I the only one?
  This phone has two MAJOR design flaws that are causing me to return it today.
  
  1. The first flaw is that all calls from landline phones go straight to my voicemail. I spent over an hour on the phone with customer service trying to figure this out to no avail. Towards the end of the call I swapped my SIM (I was calling them from a landline) from the HTC Fuze to a LG vu that a buddy at work has. After doing that all calls from landlines came through. VERY strange.
  
  2. The second major design flaw, and the ultimate deal breaker, is the screen locking feature. The screen lock works perfectly, UNTIL you receive a call. Then the screen unlocks so that you can click on answer or ignore. So when the phone is in the holster or my pocket, it automatically answers or ignores the call 9 out of 10 times. I missed so many calls before figuring out what was going on. Also, even though the screen is locked the volume buttons still work. That led me to accidentally muting my phone several times while placing the phone into the holster. It's not a very large phone (it is thick though) so there is not much free real estate, which easily leads to your finger hitting the volume down button.
  
  I have looked all over the internet, but I have not found anybody who is having the same problems as me. The first problem could be linked to just my phone. However, the second problem is a design flaw that all phones would have.
  
  Excluding those two flaws, THE PHONE IS AWESOME!! However, it is a phone first and a PDA second. That said, as a phone it only gets one star. What good is a phone that you have to carry in order to make sure that you don't miss any calls????...more info
• Half Windows Mobile...Half iPhone
  If you're already comfortable with Windows Mobile, but want a phone with a little more iPhone-styled eye candy, I would say the Fuze is an option you should consider. The CoverFlo might be appealing to some users, but turning it off was actually one of the first things I did upon purchasing the product. For better or for worse, I'm used to Windows 6.x and I had no ambition to learn a new system. Additionally, the CoverFlo would automatically hide some of the must-have Today Screen plug-ins I've become dependant on in the last year.
  
  The slide-out QWERTY responds well, but I'm dismayed at the lack of dedicated number keys. I don't understand the logic of having a dedicated ( ) / or : keys...but not numbers. It seems to me that people use the number "1" more often than the ";" in text messages and emails. The touch screen keyboard is big enough so that finger typing is quite possible with just a little practice, should you not want to pull out the stylus. I am disappointed with the lack of buttons on the phone's front and the d-pad is one of the worst I've dealt with.
  
  The screen is amazingly crisp and bright. It automatically adjusts to your lighting situation and does a respectable job even in sunlight. This is a significant improvement over the previous two WM phones I've owned. The screen definitely makes your overall experience more enjoyable.
  
  The biggest plus is the camera. At 3.1MP with autofocus, I would say this might nearly pass as a digital camera replacement. Every picture I've taken looks very sharp and is vastly superior to most phones out there. It even records video in the MP4 format. The clarity is decent and the frame rates are okay for a camera phone. However, I'd still hang on to that digital camcorder for special events. The Fuze's video is not as crisp as its still photos.
  
  I'm not overly impressed with the integrated GPS. Yes, it does work with free programs like Google Maps...however, it spends a little too much time looking for satellites. During a couple instances, I could not get it to find me at all while in the car. If you're going to rely heavily on the HTC for GPS navigation, prepare yourself for a little frustration.
  
  One of the Fuze's best features is hidden in the Windows system folder. There is a YouTube application that runs very well on AT&T's 3G network. I would even dare to say the quality of YouTube is better on the Fuze than the iPhone itself. My significant other has the iPhone 3G and in our side-by-side comparison, we both agreed the HTC prevails.
  
  Oh yeah, the Fuze makes calls, too. I almost forgot that part! There is nothing remarkable (or disappointing) about the call quality. Personally, I think the volume is a little low even when cranked to the max. You may have a different experience. The onboard speaker is not tremendous either, so you'll want a headset if you plan on listening to music.
  
  In summation: Great screen, excellent camera, decent overall functionality, but the GPS and conspicuous absence of some keys might be frustrating at times. I definitely like the phone and feel most WM6 users will as well....more info
• Nice phone, but battery life very short
  I will not go into the same details as others have done so nicely here. But this phone needs a better battery. We are lucky to get 5-6 hours out of it. Best bet would be to buy two extra batteries in day one.
  
  Edna...more info
• FUSE - 1 DAY AND IT WAS 1 DAY
  Paid and Recieved in 1 day! Thanks Amazon! If you don't own one, well that just makes it more fun for those who do. Similar products of older versions include ATT HTC 7125 and 8525. Still working the kinks out, I have only had it for a day. Rated top notch. I would agree with that for my first 4 hours of hands on experience....more info
• Horrible expensive phone
  I bought this phone but returned it, its a horrible mix of a phone. Half the time its touch screen (not captive touchscreen like the iphone) you have to press hard and it lags , half the time its opening up the wrong thing or calling the wrong person, the phone screen is tiny, and you have to press hard
  
  It comes with a stylus, windows mobile is terrible for this phone , half the time you can touch the screen the other half you need the stylus.
  
  Worst of all is web browsing , the wifi has to be put on max to keep from losing connection, even only a few feet away. Browsing is terrible you can't touch the screen to click in text fields, half the time the stylus touches aren't recognized. Its horrible!
  
  The g1 interface is far better, even if android were on the phone it still wouldn't be a good phone ...more info