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Product Description

DECT is a cordless phone protocol that has been very popular in Europe for nearly a decade. The FCC recently adopted this technology for use in the USA. It makes sense. Range is nearly doubled, sound is radically improved, and battery power is exponentially more efficient. 2 Digit Message Counter on Base Light Up Indicator w/ Message / Ringer Alert Expandable Up To 6 Handsets Handset Speakerphone 3-Way Conferencing Intercom or Call Transfer Between Handsets 3-Line Backlit LCD on Handset 50 Station Caller ID Memory 50 Station Phone Directory / Dialer Handset Locator Adjustable Ringer / Volume Control 15 Selectable Ring Tones Flash / Redial / Mute Clock & Alarm Bi-Lingual Menu Support (English / Spanish) Belt Clip Headset Jack Wall Mountable Rechargeable NiMH Battery Included

Customer Reviews:

• Okay phone
  I am a little disappointed with this phone. Loved my little red panasonic phone and thought I would love this phone. For whatever reason, the phone lets you know how many calls you missed, (I don't care.) Phone is also a problem if you have other wireless items in the area, like your computer. The phone and my wireless MacBook do not work well together, so I had to move the phone away from the computer. And, there is this strange dead space when you are talking on the phone like you suddenly went deaf. Other than that, the phone is fine....more info
• Delivered as advertised and in excellent condition
  Very happy with the phones. Says refurbished, but I can't tell the difference between this and new ones I have bought in the past. The phones arrived on time and everything was as advertised - I was little skeptical and worried as this was the first time I had ordered a refurbished product from a lesser known company. I am happy I picked this company....more info
• excellent
  The product which is retooled is excellent works beautifully. I installed it in minutes and have been enjoying the use of the phone which is very versatile ...more info
• Great!
  very fast delivery! big buttons. light-weighed. my parents fell in love with them the first day they opened the box! ...more info
• So far so good.
  We bought this factory refurbished and seemed brand new.
  Works fine, clear sound, even with microwave on. Works throughout the house, speaker phone in handset is nice and works well. All in all a pretty good, basic, cordless phone and the price was excellent. Hopefully will have good durability. We don't use answering system since we have phone company voice mail. I'd say a 4 out of 5 raing after 370 reviews is pretty good....more info
• Nice phone
  Panasonic SP Phone. I have the 2 phone model. Works well. Looks good. I was pleasantly surprised at how light weight it is and easier to hold to my ear for a long conversation than even my cell phone. Like it a lot....more info
• Works great!
  We've had ours for about a year, and have been very happy with them. We don't use the answering machine aspect, so I can't speak to that, but the phones work well, I drop them all the time an they don't break, they are nice looking and modern, I like the silver color, and the feature I like best is that the speaker phone from the handsets works really well. I work from home and whenever I am on a call and need to use my hands, I activate the speaker phone, and have never had a complaint from the other side about sound quality. It's also a great feature while waiting for a customer service call to go through, so you can wash dishes, clean the room, etc with free hands, and can turn the volume up so you can still hear if someone picks up. We mainly use them inside a 900 sq ft apt so I can't really speak to the range, but they obviously work great in my apt. I don't know what it would be like if you took it 500 feet from the hub....more info
• great purchase!
  Had been looking for a new cordless phone and wanted it to be a DECT phone. After reading reviews posted, and having previous good experience with Panasonic products, I placed my order. WOW! It has exceeded all my expectations -- the voice quality is great, having the larger keypad super and talk time is far and above any other phone I've had! It was a great purchase!...more info
• reasonably priced and good quality
  the phone has some good qualities, i especially liked the way you can answer a call with one of the phones and pick up (turn on) the other phone on the same call. the big buttons are good for easy dialing and also liked the way you can play messages on answering machine via the cordless phone. the speaker phone feature is also good quality. too bad there isn't a speaker phone feature on the actual base, instead they're on the cordless phone itself. overall a good phone....more info
• Great Phone...but for those with Fios, it might not work
  I have own this phone for almost 2 years, and it's an great phone. The call quality is exceptional and the price for this phone makes it a great value. The only knock I have against it is it doesn't have a lit keypad.
  
  Having recently switched to Verizon Fios, I am able to place calls and receive calls through call waiting. But when someone tries to call me, it does not ring. I called Verizon about this and they told me that there are some compatibility issues with some phones. He asked me to borrow a friends phone to see if it had the same issue. If not, it is probably a compatibility issue with this specific phone. So I borrowed my friend's Uniden and it had no problems receiving calls.
  
  So now I am shopping for another phone and hoping to find one that is compatible with Fios....more info
• Finally! A decent cordless phone system. By far the best one.
  Many years ago--over a decade ago in fact--I purchased a Sony SPP-AQ25 cordless phone & answering system. This was before the 900 MHz phones, and it has a big long antenna sticking out the top of it. It broadcasts and receives at 44 / 48 MHz and the sound quality is virtually indistinguishable from a corded phone. I'm not exaggerating. And the range is incredible. 100 feet or more, although out that far the sound quality deteriorates. The answer system uses a tape for recording messages but has a digitally recorded greeting. I paid $120 for it back then in 1998 or so. The handset is large and easy to hold, but light, and the buttons are very large and easy to activate, and the action and accompanying sound when depressed is also excellent.
  
  Why do I mention this? Well, for a long time now I have been worrying: what will I do when my Sony SPP-AQ25 dies? What could possibly replace it? I've purchased two or three cordless phones for my parents and in-laws over the last five or so years, and have never been happy with the phones. They all fell far, far short of my own. They had poor sound quality, poor range, were small and difficult to use, and were just plain cheap.
  
  Well, a year or so ago, I looked into the issue more thoroughly, hoping to find a replacement before it was needed, and to my relief I discovered the Panasonic DECT 6.0 phones. I liked the KX-TG8232 best of the Panasonic line, but when I tried out the handsets in person at Target, I wasn't entirely pleased with how they felt, with their ergonomics. I also thought the color LCD was maybe unnecessary. So, I kept on using my decade old Sony, although I kept the 8232 in mind.
  
  Then, a month or so ago the answering machine part of my Sony phone died. The motor (or belt) that drove the tape would no longer actually drive it, and so no message would get recorded. I proceeded directly to Amazon to order the 8232, but found that it was only available via a market place seller. This gave me pause and made me wonder what newer Panasonic model had replaced it, which led me to this very phone system here: the KX-TG1032S. So, hoping for the best, I ordered it.
  
  Well, let me tell you, I am very glad I did, and that I got this system instead of the 8232, because the handset ergonomics are excellent. This phone feels great in the hand, and the menu is navigated via a wheel/button instead of a joystick type stub. The buttons are large and easy to use, and the display, while not color, is also clear, uncluttered, and easy to read. When you pick the handset up off the base, a backlight turns on for ease of reading, but when the handset is just sitting on the base, the backlight is turned off and in dim light, is definitely hard to read. This is easily remedied by just picking the phone up, of course. The handset has a subtle curve to its side profile: it isn't flat-faced. And this is part of its nice feel. The back is nicely bellied out, too, which fills the hand better and makes for a good grip. The plastic feels good, for plastic, too. More importantly, this thing can get LOUD if you want it to: both the speaker phone and the regular ear speaker will go up louder than you would probably ever want them to. The speaker phone works exceptionally well, too--the people on the other end of the line might not even know you switched over to speaker phone, in fact. Very impressive. And the range is very good. The talk time, too, is better than you'll probably ever need. Even after talking on the phone for over an hour, the battery still indicated full. So, while I haven't yet tested the 17 hour claim, it doesn't seem unlikely. However, some reviews have mentioned a problem with talk time / batteries, and this doesn't surprise me. You see, almost without exception, the rechargeable batteries used in things like cordless phones are junk. They are cheap and low quality. In this case, the batteries are probably a bit better than that, but I would suggest that you preemptively purchase truly high-quality batteries to go in your handsets (you need two per handset). I highly recommend the Sanyo Eneloop 4 Pack AAA NiMH Pre-Charged Rechargeable Batteries. And they have higher capacity than the batteries provided with the phone, too. However, you are unlikely to have a problem with the batteries provided!
  
  The charging system in the handset bases is quite intelligent, and will terminate charge once the batteries are full. I checked the temperature of both the provided and the Sanyo Eneloop cells immediately after charge, and they were only mildly warm. If you remove the handset and then immediately replace it, the system will still know that the batteries are fully charged and will not initiate a new charging cycle. Even if you actually use the phone for a minute or so and then place it back on the base, it will still not initiate a new charging cycle. You have to use the handset for a full four or five minutes before the charging circuitry will decide to recharge the batteries. And once again, when it does this, it doesn't overcharge or overheat them. Very nice. The biggest reason why NiCd and NiMH batteries are destroyed is constant overcharging, and this has been totally eliminated here. Also, as mentioned, the fact that these phones use standard NiMH AAA batteries is a very nice feature. When and if you need to replace them, you don't need to pay highway robbery prices for a special battery pack.
  
  The sound quality of this phone system is very good. The best I've heard apart from my Sony. (Yes, believe it or not, it's just not quite as good as my 11 year old Sony. But . . . it's still quite good.) And, you have the advantage of digital spread spectrum with this phone, on a frequency that will not interfere with anything else. Not only is it a lot more secure than my old phone, but two other people can get on the line with you, on the other handsets. We bought this two handset version, so I can't personally verify that three handsets can all be active at once, but I'm sure this claim is true. Anyway, this feature isn't just enabled when someone is talking to an outside caller. No. You can intercom between handsets any time you want. Just pick up your handset, press the intercom button in the lower right, and select the assigned number of the other handset, and it rings. When the other person picks up and presses talk, you are on the line with them. This feature is actually so useful that it's almost too useful--my wife is taking full advantage of it to ask me to bring such and such upstairs when I come up (or downstairs when I come down) or to ask me about something, and etc. It's very very useful.
  
  I have on occasion noticed that I need to adjust the ear-speaker volume when making or receiving a new call, even though the volume level had previously been just right. But, it doesn't happen often, and it's really no big deal. Too loud? Just push the menu button up arrow. Too soft, just push the down. Just one adjustment has always brought things back into the right range for me.
  
  And, yes, if you want a phone handset with an easy to turn off and on ringer, this is not it. To turn the ringer off, you essentially have to turn the volume all the way down. It's just not set up for doing this easily, although it can be done.
  
  The answering system is fine, although the sound quality of the recorded messages isn't great. However, when someone is leaving a message, you can hear it on all the handsets, which is a nice feature if you screen your calls and are away from the base station. And, while the blinking red light to indicate a new message is only on the base station, each handset will say "new message" on the LCD screen when there is a new message, so I don't see what the big deal is here. Besides, in our case, the phone base station is by the door, so that's the only place we really need the red blinking LED. When you we get back home, we give the base station a quick glance. Seems straightforward and logical to me.
  
  Oh, and I mounted the base station to the wall, and it worked just fine. I'm sure it's not hard to break the plastic mounting piece which allows you to mount the base station to the wall, but it didn't seem flimsy or cheap to me. It's plastic, sure, but what do you want?
  
  All in all, this is a five star product in my opinion. I would go for 4.5 stars or 4.75 stars if that were an option, but have rounded up to five. The only slight issue with this phone, in my opinion, is the difficulty in turning off the ringer of a handset. So if you need to do that on a regular basis, this would be a four star cordless phone system. Otherwise, it's a five star. Highly recommended....more info
• A good phone system I wasn't looking for
  I wanted to replace our old cordless phone with another ONE, but mistakingly bought an accessory handset for this system, so I ended up buying two more handsets! (the base system comes with at least one extra handset).
  
  It was a very nice accident, the system is working very well and it's unexpectedly usefull to have three phones at home, using only one phone jack! After one week of use I can say:
  
  - All was very easy to set up.
  - Buttons are big and comfortable.
  - Sound is clear in all handsets and up till now I have had no interferences.
  - Answering machine works ok although not having an LCD screen.
  - I haven't noticed any issues with the volume (I've read about volume variations from call to call in other reviews).
  
  The only disadvantage I could mention has to do with the ringing tones.
  I don't like most of them.
  
  All in all: Very good purchase....more info
• phone review
  Great phone. We use Voip and this is the clearest phone we have used.
  Great buy for the price, Highly recommend it!!...more info
• I will never order from amazon again
  the phone was listed as in stock, it still is..I ordered for a birthday gift. Just found out three days before the birthday, that the supplier doesn't even have it in stock..the third time that this has happned.....more info
• Top-rated by Consumer Reports
  They liked it and I agree. Very good voice quality, and reasonably easy to learn to use....more info
• Panasonic comes through again
  I bought this set to replace a cheap, crappy Uniden that I had purchased less than 6 months earlier. MUCH better.
  
  If, like me, you are the sort of person who finds "ringing" phones extremely jarring, then this set is a great option. I really enjoy the gentler selection of melodic ring tones -- wish there were a few more, though it's fun to use the holiday ring tones. My kids think it's hilarious when someone calls us and the phone plays "Jingle Bells!"
  
  Excellent sound quality and range. Not at all "tinny" sounding. Easy to read screen, too. I also appreciate the small footprint of the base (even the main base.) Truth be told, I have not utilized the answering machine feature (it's a voice mail world out there,) but it's nice to know it's there just in case.
  
  Finally, the speakerphone option on both handsets is really handy and user friendly. A great purchase. ...more info
• Works great
  I bought this phone based on reviews from this site. No WiFi interference even though the base unit is close to my router. Supports FSK and has an indicator for new voice mail. You must still dial your service provided to hear the messages. Simple instructions, very easy to set up....more info