Any faculty, researcher, or staff can obtain a connection to UMKCnet. To start the process, simply submit an Service Order to Networking and Telecommunications. The Service Order should contain funding information, contact person and exact room location where the data jack is needed. A one-time fee will be charged by Networking and Telecommunications for the installation of the jack. The jack will be completely tested by Networking and Telecommunications before activation. Normally, only one or two jacks will be installed within a room (office or lab). However, situations requiring more network connections per room will be supported. (e.g., servers, shared laser printers, and computer labs). The installation of repeaters or other networking devices by anyone other than Information Services staff will NOT work. Ports will automatically shut down when multiple devices are detected on a single data jack.

Additional costs of a UMKCnet connection would include: a suitably equipped PC, Macintosh, or other Workstation; dumb terminals can not be directly connected, (systems not meeting minimum standards will not be supported, this includes the speed and type of the CPU, amount of main memory, amount of available hard disk space, UL Listing and the like),

an approved Ethernet interface card for PC's, Macintoshes and Workstations without a built-in generic Ethernet interface,

an approved interface cable or converter; Networking and Telecommunications will supply an RJ45 category 5 standard cable for PC's, Macintoshes and Workstations with 10Base-T ports; Macintoshes with the built-in generic Ethernet interface will require an adapter cable; Workstations without a built-in 10Base-T Ethernet port will require a converter,

an approved PC, Macintosh or Workstation basic networking software package AND NEW VERSIONS THAT MIGHT BE REQUIRED; LAN access will require additional LAN approved software packages, (The campus has licensed some software for this purpose. However, additional software [not funded by the campus] might be desirable. Before extra software is purchased, please verify it will be supported!),

Please contact the Call Center at x 2000, for availability and pricing information concerning approved cables, interface cards and software.

At this time, students are not allowed to connect their own computer devices to UMKCnet jacks EXCEPT for students living in the Residence Hall (See guidelines on computers in the Residence Hall and through wireless access cards. Wireless access is growing but still limited, see maps of coverage area at http://www.umkc.edu/networking/Wireless/wireless.htm. Students may use computer devices connected to network jacks, as approved by the appropriate faculty, researcher or staff.

The jacks and network cables are University property, and only Networking and Telecommunications' staff are authorized to install, reinstall or relocate them. Please notify Networking and Telecommunications at x 1595 at once, if a network jack becomes damaged or disconnected from its anchor point. If a network jack or network cable segment must be moved to a new location, then simply submit an Service Order to Networking and Telecommunications.

To obtain full benefit from the UMKCnet connection, some basic training will be required. Most IT Liaisons provide the required training and installation support. However to fill any gaps, Information Services will offer training for department support staff on installation and configuration of network client software and hardware; if Liaisons are not available Information Services will install and configure supported software and hardware. IS Training & Communications provides training on basic applications packages. Contact them at x 2627.

The user accepts full responsibility for any and all network activities over the connection. Therefore, the user is responsible for establishing and maintaining (normally via software options) a secure and controlled network connection.

No LAN or TCP/IP services can be defined or offered over the UMKCnet connection without advance approval from Information Services. This includes, but is not limited to, LAN File Servers, networked laser printers, web servers, ftp servers, news readers, LISTSERV's, etc.

UMKCnet routers and switches (both hardware and software) are configured to effectively and efficiently route data throughout the campus network. Departments or Units are not allowed to purchase or install routers, switches, hubs, repeaters, wireless hubs, or other networking equipment that will be connected to UMKCnet. All backbone and building network cables and equipment will be purchased and managed by Information Services.

Network traffic originating from a UMKCnet connection must not jeopardize or impede use of the network. This includes, but is not limited to, excessive bandwidth usage, detrimental usage, usage not in accordance with university-related activities, etc.

Network and node activity will be automatically monitored; if it is determined that a computer system (e.g., a LAN interface card, other hardware or software) is transmitting errors or packets onto the network at a rate that impacts network performance, or multiple devices are attached to a single data jack, then that port will be disconnected via software without notice. (Sophisticated network management software combined with intelligent network hardware permit an electronic disconnect. It will not be necessary to enter the user's premises to disconnect a port.) A member of the UMKCnet management team will contact the appropriate individual to resolve the problem quickly as possible. The port and computer system or systems will be reconnected after the problem has been resolved.

The unique network identification (i.e., IP Address) assigned to the UMKCnet user must only be used on the defined system. IP addresses cannot be transferred to other individuals or platforms without prior consent from Information Services. DHCP is available in most campus buildings to dynamically assign addresses. An IP Name (used as an aid to match a campus user to an IP Address) will be assigned and stored in a computerized translation table maintained by Information Services and it cannot be modified directly by the user. Once assigned, the IP Name should not be changed!

The assigned UMKCnet IP Address and Name will be valid for only currently employed faculty, researchers and staff of UMKC. This network identification cannot be continued after employment ends. A procedure will be used to verify employee status; if it is determined that employment has ended, then so will the network identification for that employee. Exceptions: is available in most campus buildings to dynamically assign addresses. DHCP allows the use of an IP address from a pool address from a pool assigned to a building. Individual users are identified by a workstation's MAC address. The same IP address is assigned to the same machine each time it's rebooted unless it's left off for longer than the DHCP lease period, usually 10 days.

Workstations in "General Access" attached to UMKCnet will be assigned special limited-use IP Addresses. These IP Addresses will allow access to computer resources on- and off-campus, but will not allow direct access to ALL computer resources. Access to some computer resources will require passing through a Minicomputer or Host designated for authentication (a management operation that verifies pre-assigned individual Usernames, Passwords, Disk Space and other resources), before access is allowed.

Workstations in "Restricted Access" student computer labs will also be assigned limited-use IP Addresses. Lab Managers are urged to read and adhere to the items outlined within the Computing Laboratory Manager Responsibilities document prepared by .

Some class and conference rooms will be equipped with UMKCnet jacks. These jacks may only be used for approved purposes. Access will be controlled via IP Address numbers; a different IP Address number will need to be used for each building with such jacks. Faculty, researchers and staff are urged to obtain these different IP Address numbers well in advance of their required use of these jacks. Also, network software on workstations (Laptop, Notebook, etc.) will need to be configured separately for each building reflecting the specific number assigned. Please contact the Call Center at x 2000 for addition IP Addresses or for questions.

NOTE: UMKCnet is a Switch/Router based campus network. For proper operation and efficient use of the network resource, each building is considered a different sub-network of the larger campus network.

is normally available 24 hours a day, 7 days a week. However, a maintenance window has been set aside between Midnight Saturday and 8 AM Sunday. It is during this period, UMKCnet maintenance is routinely scheduled! Routers, hubs, or other networking equipment may be down during this time with out prior notification.

Full access to UMKCnet connected LAN File Servers, computer systems, databases, or off-campus networks may not have the same availability. Please contact the Call Center for general information concerning UMKCnet connected resources.

UMKCnet normal staff support hours are 8 AM until 5 PM Monday through Friday - excluding university holidays and periods of suspended operations. UMKCnet is monitored 24 hours a day, 7 days a week and support staff are automatically paged or sent electronic mail about major networking problems. Problems or questions concerning the use of the UMKCnet should be directed to the Call Center.

UMKCnet outages will be of several types: Scheduled, Unscheduled and Other Network Outages. Occasionally, routine maintenance of UMKCnet facilities will be required and scheduled during the weekly maintenance window (see 12. above). A web page of Networking Information/Events is maintained so that users can check on scheduled outages or other information related to UMKCnet.

Unscheduled outages are beyond the control of the UMKCnet management team. Major UMKCnet outages (e.g., routers, building wiring hubs, links to MOREnet and the Internet, etc.) will be automatically detected and reported to the UMKCnet management team for corrective action.

Other network outages pertain to specific resources (e.g., a [LAN File or Print, Gopher, Web, Gateway] Server, a HOST Computer System or any other resource normally accessed via UMKCnet) not being available when needed. Most of these outages will be outside of the purview of the UMKCnet management team, but will be reported to the proper organizations as soon as possible. However, the time to repair such outages is variable and beyond the control of the UMKCnet management team. A database of campus network resources will be maintained and network access verified automatically (some restrictions apply) via monitoring software. Some outages will be reported directly to the UMKCnet management team for possible corrective action. General access to some monitored links are available through the Networking web page.

Please report suspected network outages or problems to IT Liaison, the problem might already be known (e.g., a scheduled outage). If possible, key departmental contacts should notify the Call Center at x 2000 of these problems.