|
|
|
 |
| |
|
|
|
| |
1. Call Center Technology - CRM Software CTI Predictive Dialer - Database
Systems Corp. Predictive dialers & IVR systems plus ACD systems with computer
telephony integration and phone dialer telemarketing predictive dialing plus
direct response marketin Predictive dialers and predictive dialer software
from Database Systems Corp. includes ACD systems and IVR systems with computer
telephony integration software and CRM software. PACER predictive dialing
system includes predictive dialer software and CTI software for customer
relationship management. IVR outsourcing is available plus contact center and
call center software and phone dialer software with customer relationship
management voice broadcasting automatic call distribution and interactive
voice response and contact management software with autodialers and direct
response marketing telemarketing autodialer direct marketing software.
2. IVR Answering Services & Systems plus Voice Broadcasting Service - Call
Center Outsourcing & Outbound Telemarketing Services with Inbound IVR service
ACD systems and 800 toll free phone service and voice mail broadcasting
services - text to speech so
IVR systems and outsourcing plus outbound telemarketing call center
outsourcing with voice broadcasting systems & services. 800 toll free phone
service and voice broadcast systems at the Database Systems Corp. message
service center. Text to speech software with ivr outsourcing and voice mail
broadcasting service. Interactive Voice Response systems and service bureau
for IVR services plus other automatic phone services including phone answering
services and 800 ACD systems and toll free services with voice messaging
software. Message On hold messages with voice over talent recording and voice
blast and message blast service.
3. Voice over IP training, CCNA training, IP training, ATM training, MPLS
training.
HN Networks - Specialists in training in datacoms/datacomms/datacommunications
and telecoms/telecomms/telecommunications technologies including ATM, IP,
Voice/Speech/Telephony, VOIP, CCNA, MPLS, Frame Relay, SDH, Ethernet,
Introduction to Datacomms/datacoms/datacommunications and Telecomms/telecoms/telecommunications.
- Broadcast messages to individuals and answering
machines with different messages.
- Do Not Call checks for bulk message
blast campaigns
- Voice blast messages to millions of households
- Hearing impaired TDD / TTY phone device support
- Computer generated phone calls for alerts
and automatic event notifications such as system
failures
- Single Message broadcast using XML Push
- Customized touchphone responses
- ACD systems (Call Routing) features
- Database access for Telephone Services
- Text To Speech Data Conversions
- Email notification of call results or voicemail
- Remote database access with XML Pull
- Call transfer to live agents with intelligent call routing
- Remote call transfer through dial out
- Comprehensive IVR Hosting Centers
- Timeout features and call control options
- Touchphone response control for both parties
- Bulk message blast with low flat rates
- Complete IVR Management Reporting
- Comprehensive online reporting and call management
- Automatic opt out feature through call identification
- Professional voice over talent for on hold message voice overs
Voice Message Broadcast Features
- Interactive Voice Response Systems (IVRS)
- IVR Outsourcing / 800 Toll Free Phone Services
- Bulk Calling Campaigns for Millions of calls
- XML Push Technology and Phone Messages
- Voice Broadcasting Dialing Projects
- Voice Mail Broadcasting Campaigns
- Customer Business Phone Service
- Outbound Telemarketing Services
- IVR Application Software Toolkit
- Campaign Development and Design
- Online Voice Broadcast Administration
- Toll Free Number Service Implementation
- Voice Broadcast Hosting Services
- Custom Voice Mail Broadcasting Reports
- Call Center Outsourcing / Telephone Services
- Text To Speech Software Conversion
- Complete Voice Mail Services
- "Press Through" Response To Your Agents
- Message On Hold Messages with Voice Overs.
- Database Voice Message Software Integration
- Quality Transcription Services
- IVR Maintenance Solution
|
| |
|
|
|
|
|
