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The
market's leading call center software Call
center software will increase the level of productivity, efficiency and
effectiveness of your contact center. Designed to be highly flexible,
Telescript enables you to tailor nearly any type (and aspect of) your calling
campaign to meet your specific call center requirements
Suppose you are trying to penetrate a new market with a
product or service. With Telescript, your agents (salespeople, market
researchers, fundraisers, etc.) can contact a prospect or client and know
exactly what questions to ask in order to generate an appointment, a new lead
or close a sale. After the prospect responds, answers are recorded for future
work. A letter, fax, email or invoice can be immediately generated and sent
out, instantly confirming the conversation and setting up a time to follow-up.
This turns the process of prospecting from hit-or-miss guesswork into a
science. Telescript easily manages any type of campaign, from inbound
telemarketing and multi-level sales campaigns to political action. Best of all
--you don’t need a programmer to setup a project. Telescript identifies
scripting as a transaction management tool – ensuring data is properly taken
and stored. With Telescript’s graphical scripting capabilities, you decide
what logos, images, sounds and other graphics are utilized:
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 Advanced Call Center is a full-featured yet easy-to-use answering machine
software for your voice modem. All necessary functions are supported: Caller
ID lets you see and hear who's calling via screen pop-ups, distinctive rings,
call recording, and caller's name announcement with speech synthesis. "Black"
and "white" list functions filter calls based on caller database, call origin
and other parameters.
The program maintains a telephone number database including
custom sound alerts for a caller, as well as other caller's details. It
provides a per-caller customizable ring alert sound and a pop-up window to
notify you about an incoming call.
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 With Dialgo Personal Call Center from United Research, you can program your
computer to have spoken dialogues over your phone with full bloodied email
(Internet) manipulation. You can connect to the Internet, download and read
out email report, send auto reply emails or simply use the Call Center as a
Caller ID Answering Machine. Currently Dialgo works over regular wave device
modems like 56K US Robotics with single-line phone connections.
With its twenty script items (see picture), Dialgo makes it possible to
develop solid and reliable Personal Telephony Call Center Scripts with Fully
Integrated Speech Recognition and Speech Synthesis under Microsoft SAPI5.1
Engines.
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| The
best Internet Tool - Save
information from the Web in an organized manner
 NetPicker
allows you to select and save a portion of the web page by dragging it from
your browser. NetPicker can save all the useful format like image, table or
font style, and organize your collection in a vivid tree structure. You can
even write down your comments in the original page at any time.
you can drag each item node on the tree view to a new position for a better
arrangement. Select NEW to insert a new item; NEW SUBITEM to add a subitem;
Press F2 to edit the item title.
Download
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