What is Voice Mail? A computerized, highly sophisticated answering service that automatically answers your call, plays a greeting in your own voice and records a message. Depending on the sophistication of the service, it also can notify you via a pager or email that you have received a call. After you have retrieved your messages, you can delete them, save them, reply to them or forward them to someone else on your voice mail system.

Call centers are utilizing voice mail, voice mail broadcasting, IVR, and speech recognition systems as ways to automate their response to customers, increase service levels and response times, and lower costs.

Voice Broadcast. Please check out the Automated Voice Broadcast Directory for further information about firms that provide automated voice broadcasting services, voice broadcasting software, voice mail broadcasting, and voicemail broadcast services.


Interactive Voice Response IVR. Please check out the IVR Directory for further information about IVR Companies that that provide IVR systems, IVR solutions, IVR software and Interactive Voice Response options.