Digital Enhanced Cordless Telecommunications (DECT)
Nortel DECT is a wireless in-building/campus private network telephony solution. It delivers enterprise communication system benefits to users on the move increasing productivity and efficiency. The advanced features of your desk phone also apply to your DECT handset.


Nortel's Hospitality Messaging Server (HMS) 400 provides guest and staff messaging, mini-bar management, housekeeping/room status service, and automatic wake-up.


The Integrated Applications Portfolio offers simple, cost-effective solutions to help increase employee productivity, heighten customer satisfaction levels and reduce costs. The portfolio of integrated web-accessible applications for Meridian 1 and Communications Server 1000 systems deliver flexible, scalable solutions to fit your business needs. As a suite or individually, Integrated Applications add a rich variety of features and services.

Integrated Conference Bridge (ICB)
Delivers a cost-effective, easy-to-use and quality based digital audio conference bridge solution providing flexible 24x7 access to enterprises wishing to reduce their costs by bringing audio conference bridge services in house for greater control


Internet Telephony Gateway products allow you to add Succession IP Telephony applications to Meridian communication systems, or add additional IP Telephony capacity to a Succession 1000 communication system.

Now known as: IP Line and Voice Gateway Media Cards (VGMC)
IP Line and Voice Gateway Media Cards enable Meridian and Succession communication systems to support the Nortel Networks IP Phones and software phones.


IP Trunk and Internet Telephony Gateway (ITG) Trunk enable organizations to add their Meridian 1 systems to a Succession Enterprise IP Telephony network. This allows internetworking between BCM, Succession 1000, and other Meridian 1 systems over an IP network.


The Nortel M2006 Single Line Telephone provides basic, economical communications typically required in lobbies, cafeterias, and warehouses.

Nortel M2008 is a standard multi-line business telephone for use with the Meridian 1 and Meridian SL100 systems.

The M2216ACD digital telephone is designed for the specialized requirements of agents and supervisors in the call center environment.

Nortel's M2250 Attendant Console is a fully digital attendant console that transforms the attendant position into an efficient call answering/message center.


The Nortel M2616 is designed for people who require multiple lines and quick access to a broad range of features, as well as the convenience of high quality, built-in handsfree communications.

Nortel M3900 Key-based Expansion Module provides 22 keys for any combination of lines and features.


Nortel M3900 Series Snap-in Accessories expand the features and services of the display-based M3900 Digital Telephones.


The M3901 Entry Telephone is an economical digital phone solution. This single-line entry-level phone is perfect for use in places such as lobbies or reception areas, cafeterias, hallways, and other areas where telephone use is occasional.


Designed for light telephone use in areas such as manufacturing, warehouses, and other business environments, the M3902 Basic Telephone brings a display-based interface and handsfree capability to this single-line phone.


The M3903 Enhanced Telephone is a multi-line digital phone supporting up to four lines and/or features.


The M3904 Professional Telephone is a multi-line digital phone supporting up to 12 lines. Enhancements include offering the largest display in its class, a Personal Directory, Call Log, and a variety of user selectable options.


The M3905 Call Center Telephone is the multi-line digital phone designed for the specialized needs of the most demanding call center agents and supervisors.


The Meridian 1 Attendant PC is a CTI interface unit that brings the call-processing power of the M2250 Attendant Console to the PC.

With Meridian 1 Automatic Call Distribution (ACD), incoming calls are distributed in the order of arrival to the first available agent or to the agent who has been waiting the longest. Balancing the workload between agents insures that each customer receives prompt and professional service.

Nortel Networks Meridian 1 Option 11C and Option 11C Mini Internet Protocol (IP) Expansion is the easiest way to migrate your voice traffic safely and gradually from circuit-switched voice calls to voice-over IP using your company LAN.


Network solutions can be simple off-premise extensions, or very sophisticated to accommodate complex networking requirements for a large corporation, including Electronic Switched Network (ESN) and Integrated Services Digital Network (ISDN).

Meridian 1 Remote Services is a portfolio of products that link multiple and remote locations over Analog, T1, E1, or Fiber connections.

Meridian 1 Software delivers the state-of-the-art functionality and services of the Meridian 1 family of PBXs and Communication Server 1000. CS 1000 Release 4.0 is the newest major software upgrade running on both Communication Server 1000 portfolio of IP PBXs and Meridian 1 PBXs. Providing a seamless migration path for Meridian 1 to migrate to Succession it supports call server and gateway redundancy, IP telephony scalability to 10,000 IP clients/call server, and survivable branch office solutions and interworking with Nortel Networks Multimedia Communications Portfolio.

Meridian M2000 Series Digital Telephones includes a single-line telephone, a multi-line business phone, a performance-plus business phone, an ACD telephone set, and a secure telephone for specialized communications.


The portfolio of Meridian Digital Telephones (M3900) delivers rich functionality, reliability and quality with low total cost of ownership. Larger displays and new function keys deliver expanded capabilities in personalization and customization. M3900 Digital Telephones are supported on Meridian 1, Meridian SL-100, and Communication Server platforms.


Meridian Analog Terminal Adapter enhances desktop productivity by providing simultaneous use of Meridian phones and analog devices.

The Meridian Attendant portfolio comprises a range of products which provide efficient call processing, incoming call information, quick dialing, and access to an on-line Directory with Dial-By-Name capability (PC Console).

The Nortel Meridian Communications Adapter (MCA) allows computers and other devices to easily communicate through the telephone network.

From remote and branch office solutions to large campus networks, trust and depend on Meridian's high-performance architecture for business communications.

Meridian CTI Toolkits are packages of application development software that enable users to develop such Call Center CTI applications as screen pops, network screen transfers, IVR integration, screen-based telephony, and predictive dialing.


Meridian Desktop Portfolio, including M3900 Series and M2000 Series, bring all the powerful features and services of the Meridian 1 and Meridian SL-100 to the desktop.


Now known as: Integrated Call Assistant (ICA)
Integrated Call Assistant (ICA) is a fully integrated, multi-featured automated attendant and intelligent recorded announcement device that routes calls through caller interaction with voice menu prompting.

Now known as: Integrated Call Director (ICD)
ICD is a fully integrated, server based application that resides within a single Intelligent Peripheral Equipment (IPE) card slot on Meridian 1 systems or within a single card slot on the Media Gateway chassis for CS 1000 systems.


Now known as: Integrated Recorded Announcement (IRA)
The Integrated Recorded Announcer Release 3.0 Card (IRA) is a fully integrated, multi-featured, digital recorded announcer and music-on-hold service card that empowers your business with improved customer contact.


Meridian Link Services provides open Computer Telephony Integration (CTI) interfaces which enable the Meridian 1 telecommunications system to make and receive call information to and from computer systems. It enables businesses and third-party software providers to create service-enhancing applications by making Meridian 1 call control, call events and call center agent information available to external computer applications.

Meridian Mail is a premier hardware and software voice messaging solution that integrates to the Meridian 1 platform.


Meridian Mail Net Gateway is a voice-mail system gateway that enables users to connect multiple voice mail systems using private networks or the public Internet.

Meridian Mail Reporter 2.0 is a voice-mail management application that converts data from the Meridian Mail system into easily interpreted reports.


The Meridian portfolio has a fully-featured system to meet your communications requirements while insuring flexibility to grow and add advanced applications as needed (call centers, unified messaging, unified network management) and preserving your initial investment.

DECT is a wireless, in-building/campus private network wide communications system. It is an integrated offering on the Meridian 1 switch or Succession CSE 1000 giving full feature access, high capacity and good spectrum utilisation along with superior voice quality. This product is currently offered in APAC and EMEA regions only.


The Multiple Queue Assignment (MQA) feature greatly increases the power of Meridian 1 ACD agents by allowing them to serve multiple queues (up to five) simultaneously. Additionally, agents will be given the capability to choose the ACD-DN's they wish to serve, as well as indicate a relative priority at which each queue is to be served, and a supervisor to whom they are to report.

Optivity Telephony Manager for SL-100
Optivity Telephony Manager for SL-100 is a management application with an integrated suite of management tools for configuration, control, and analysis of Meridian SL-100 network elements. Installations with up to 100,000 lines will have better system performance with superior service in mission-critical communications applications.

Fabricaci??n discontinuada
Internet Telephony Gateway (ITG) Wireless Card (802.11 Wireless IP Gateway) has been replaced by a new wireless solution built around the Nortel WLAN Handsets 2210 and 2211, part of the . Software upgrades to the 802.11 Wireless IP Gateway card (upgrading it to an IP Line or Voice Gateway Media Card) are available.


IP Telecommuter is Windows-based PC software that enables a computer to receive IP-based voice and data services over a single analog line.


Meridian Companion is an integrated controller IPE card for in-building wireless applications. It enables the Meridian 1 system to control Companion portable telephones and base stations.

Now known as: Digital Telephone IP Adapters
Digital Telephone IP Adapters provide the capability of IP enabling existing Meridian Digital telephones for redeployment within an IP local area network.


Meridian Home Office II was an ISDN-based telecommuting solution providing voice & data access for Meridian 1 or Meridian SL-100 users. Currently, Nortel offers IP-based telecommuting solutions, including the Remote Office 9110/9115.


Meridian MAX 10 is the final software and hardware release for the Meridian MAX product line, which is now retired. Nortel recommends migration to Symposium Call Center Server or Symposium Express Call Center.