market's leading call center software|
center software will increase the level of productivity, efficiency and
effectiveness of your contact center. Designed to be highly flexible,
Telescript enables you to tailor nearly any type (and aspect of) your calling
campaign to meet your specific call center requirements
A combination of call center software such as this, and mobile applications for your mobile workforce, will make any business successful.
Suppose you are trying to penetrate a new market with a
product or service. With Telescript, your agents (salespeople, market
researchers, fundraisers, etc.) can contact a prospect or client and know
exactly what questions to ask in order to generate an appointment, a new lead
or close a sale. After the prospect responds, answers are recorded for future
work. A letter, fax, email or invoice can be immediately generated and sent
out, instantly confirming the conversation and setting up a time to follow-up.
This turns the process of prospecting from hit-or-miss guesswork into a
science. Telescript easily manages any type of campaign, from inbound
telemarketing and multi-level sales campaigns to political action. Best of all
--you don’t need a programmer to setup a project. Telescript identifies
scripting as a transaction management tool – ensuring data is properly taken
and stored. With Telescript’s graphical scripting capabilities, you decide
what logos, images, sounds and other graphics are utilized:
I wanted a corded phone to ensure access in case of a power outage, I wanted an answering machine so that I could get rid of the overpriced Voicemail package from the phone company, I wanted buttons I could see without my reading glasses AND I wanted a cordless phone. This product filled the bill. EVERYTHING in one package! The base also has a speakerphone for handsfree conversations. Only drawback is the color: white, which is difficult to keep clean, so unless you are fussy about smudges, thi...
I helped my nearly 90-year old mom choose a phone to replace a similar one that had stopped working, and which had been discontinued. We checked all the alternatives, and found this to be the best. It arrived on time, and she managed to set it up without too much additional help. It works fine and she's very pleased to have both the cordless phone and corded base. ...
Phone does everything it should- talking CID, Speaker phone, answering machine etc. Both the corded and cordless sets have good increase in hearing volumes and ringers. Draw back on cordless handset is the backlight on the cid window is not bright like the corded set window and is hard to see unless room is brightly lit. Otherwise it is agreat phone....
I purchased this phone for my mother who is 91 and still quite active. Obviously ones hearing, sight becomes impaired when you grow older and the same applies to other senses. I set this up for her with the extension phone and she is quite content. The set up was VERY SIMPLE. The volume control on both the main unit and extension works well for her, larger numbers, backlight, blinking ringer light, loud ringer, etc. The controls don't have the complexity that many phones have. Seems the olde...
This phone was perfect! Exactly the features I was looking to get. I puchased it for my 77-year old mother and it had to be uncomplicated. She had a Uniden cordless phone before and was comfortable using the speed dial on the cordless handset. The caller ID announcement is hard to understand, but she loves all the visual indicators. I would purchase Uniden again....
This phone is great for my elderly, hearing impaired father. However, the package was missing the phone cords! I emailed Amazon for help to correct the problem. Amazon was prompt to reply, only to inform me I needed to communicate with Uniden directly for the parts. A convenient means to purchase has become quite a hassle! :(...
This is a fabulous phone. Absolutely one of the best we've tried. It was a purchase for my 70-year-old mother which I made after reading the reviews here, and she just loves it! Dad was an old AT&T man so you can only imagine how picky they are about phones. And, after many, many attempts, this one fit the bill. The sound is fabulous, but it also contains the old fashioned push button type phone with an attached extension, with the clarity that resembles the old Bell Telephone system pho...
I ordered this phone for my dad to replace the phone he'd had for twenty years. I thought it would be great since I saw it reviewed in Consumer Reports, it has a lot of useful features and I'd had a Uniden cordless for several years. This phone has been a let-down and a hassle, though, since after he's been talking on the phone for 15 minutes or so, the volume starts to fade out to the point that he can barely hear the person on the other end of the line. He can adjust the volume initially, but ...
Advanced Call Center is a full-featured yet easy-to-use answering machine
software for your voice modem. All necessary functions are supported: Caller
ID lets you see and hear who's calling via screen pop-ups, distinctive rings,
call recording, and caller's name announcement with speech synthesis. "Black"
and "white" list functions filter calls based on caller database, call origin
and other parameters.
The program maintains a telephone number database including
custom sound alerts for a caller, as well as other caller's details. It
provides a per-caller customizable ring alert sound and a pop-up window to
notify you about an incoming call.
With Dialgo Personal Call Center from United Research, you can program your
computer to have spoken dialogues over your phone with full bloodied email
(Internet) manipulation. You can connect to the Internet, download and read
out email report, send auto reply emails or simply use the Call Center as a
Caller ID Answering Machine. Currently Dialgo works over regular wave device
modems like 56K US Robotics with single-line phone connections.
With its twenty script items (see picture), Dialgo makes it possible to
develop solid and reliable Personal Telephony Call Center Scripts with Fully
Integrated Speech Recognition and Speech Synthesis under Microsoft SAPI5.1
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I bought this product for my elderly mom and she was able to see the caller ID and use the product with ease. One downside was that she accidently pressed the 911 button twice and the police were at her door. I reprogrammed it so that it dials my number instead and it worked out perfectly. ...
Like other posters, I purchased these for my parents who are aging gracefully. The phones are easy to hear with the volume boost and the ringer will wake the dead (or heavy napper). The caller ID screen is easy to read and the buttons are easy for arthritic fingers. It's about time someone made a phone like this with these features. You can always find a big button phone, but no large screen, and the loud ringers others offer are those high pitched piezo electric that are difficult to hear w...
i replaced an older uniden w/ this one & so far hv not been disappointed. 2 things: 1) i cannot hear the voice when i screen calls like i could on my old answering machine. i've followed the directions in the manual to increase the volume, but all it seems to do is make the ringer louder. 2) when the phone rings & i answer & say 'hello', it takes about a second before the caller can hear me. otherwise, everything else is great, i've gotten accustomed to the color of the phone (whit...
The ordering and receiving process was quick. The product operates as advertised. The electronic voice stating the caller's name is not really clear. The answering machine however is more clear when you create a message with your voice and the messages received are clear. There are many options. The remote cordless works well but occassionally has a hollow sound. I am satisfied overall but would have preferred a cordless main station....
ABLE TO HEAR THE PHONE VERY WELL. THE RED FLASHING LIGHTS WHEN THE PHONE RINGS ALERTS YOU TO INCOMING CALL IF YOUR HEARING IS BAD. THE LARGE NUMBERS ARE VERY EASY TO SEE. I WOULD DEFINITELY PURCHASE ANOTHER PHONE LIKE THIS IN A NEW YORK SECOND...
I bought this phone for my parents, and it's perfect! It does everything they need it to do, and then some. Having the integrated answering machine gets an extra gadget out of the house. It's white, so although it is bulky, it doesn't overwhelm against the white kitchen wall. The integrated cordless base station gets yet another electronic gadget out of the house (before, they had separate corded and cordless phones) while still keeping a corded phone in place for blackouts/emergencies. Setup wa...
This was purchased for elderly parents home. They had problems with the small numbers on their other phones and we found they were unable to use their old phone in an emergency to contact 911. In addition my step-father wears hearing aids in both ears and still has problems hearing on a regular telephone. I installed this systems for them and it has worked great and he can use the speaker mode and hear real well and can also do better than any other system using the receiver. It would help i...